FAQ's

1. What is Swiftpicks?
Swiftpicks is an online store offering a wide range of products, from everyday essentials to unique finds. We aim to make your shopping experience quick, convenient, and enjoyable by providing high-quality items across various categories.

2. What types of products do you sell?
We offer a diverse selection of products including gadgets, beauty and wellness items, home essentials, and more. Our goal is to be your go-to destination for all your shopping needs.

3. How do I place an order?
Placing an order on Swiftpicks is simple! Browse our selection, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and complete the payment process. You’ll receive a confirmation email once your order is placed.

4. What payment methods do you accept?
We accept a variety of payment methods, including major credit/debit cards (Visa, MasterCard) and other secure online payment options. Your payment information is always safe and encrypted.

5. How long will it take for my order to arrive?
Delivery times vary depending on your location and the products you order. Typically, orders are processed within 1-2 business days, and shipping can take 3-7 business days for most locations. You'll receive tracking information once your order is shipped so you can keep an eye on its progress.

6. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. Use this tracking number to check the status of your shipment on our website or the carrier's tracking page.

7. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with an item, you can return it within 30 days of receiving your order for a refund or exchange, provided it is in its original condition and packaging. Please contact our customer service team for return instructions.

8. How do I contact customer service?
Our customer service team is here to help! If you have any questions or concerns, feel free to reach out to us through our contact form on the website, or email us directly at swiftpicksshop@gmail.com . We aim to respond to all inquiries within 24 hours.

10. How can I stay updated on new products and promotions?
Stay in the loop by subscribing to our newsletter! You’ll receive updates on new arrivals, exclusive promotions, and special offers. You can also follow us on our social media channels for the latest news and product highlights.

11. Can I cancel or change my order after placing it?
We process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible. If the order has not yet been shipped, we will do our best to accommodate your request.

12. Is my personal information secure with Swiftpicks?
Yes, your privacy and security are our top priorities. We use advanced encryption and security protocols to protect your personal and payment information. We never share your information with third parties without your consent.